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....Etiquette
at the Office, by
Donna Deeprose
ASSESSMENT: |
| 1) | To introduce a new management trainee to a vice president you say, "Cindy, this is John Brown, our vice president of operations. John, meet Cindy Lane. She's a new management trainee." |
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Classy |
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Crass |
| 2) | Your job involves making a lot of phone calls. Your assistant places the calls, gets the person you are calling on the line, then signals for you to pick up. |
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Classy |
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Crass |
| 3) | You chair a meeting of a project team. At the end of the predetermined meeting time, some important agenda items have not yet been addressed. Although some team members express their willingness to continue working, you call a halt. |
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Classy |
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Crass |
| 4) | You have business cards ready as you arrive at your first committee meeting in a professional organization. But there are 10 people in the room, so you hold off passing them out. |
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Classy |
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Crass |
| 5) | You are host at a business lunch in a restaurant to discuss an urgently important topic. You order first, then when others have ordered you bring up the business issue. |
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Classy |
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Crass |
| 6) |
When you leave the restaurant with your guests to go back to your office, you hail a taxi and get in first, letting them slide in after you. |
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Classy |
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Crass |
| 7) | You keep your cell phone with you and turned on all the time, but only your children know the number. |
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Classy |
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Crass |
| 8) | Two colleagues, a man and a woman, approach a door. The man holds the door open for the woman. |
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Classy |
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Crass |
| 9) | You are invited to a party at the home of your boss's boss. You take a small package of fancy soaps as a hostess gift. |
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Classy |
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Crass |
| 10) | It's holiday season and you've learned from the secretary that your new boss is buying everyone gifts. So you buy one for the boss. |
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Classy |
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Crass |
Do manners matter anymore? True, a lot of gripping issues from even the recent past-remember the Ms/Miss/Mrs. controversy-are about as consequential today as tipping your hat or keeping your white gloves clean. Still, there are behaviors that distinguish the classy from the crass. Test your familiarity with today’s business etiquette with the quiz that follows.
Read each situation and then click on classy or crass-whichever best characterizes the behavior described.
Your answer...
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ASSESSMENT: |