Your Role as Communications Hub, by Donna Deeprose

 

Some people call your job a communications hub. It's like being in the middle of a wheel all right, but sometimes it feels more like a roulette wheel than a wheel that's moving forward. You are part traffic director, part confidant, part techno wizard, and sometimes part scapegoat. And there is no end to the problems you encounter. Here are 10 typical ones, each followed by three possible solutions. Can you pick the best one?

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