By Dave Jennings
In today’s turbulent economy, leaders need to become
more resilient at handling the extremely high demands of their jobs and
the ever-changing business landscape. The following seven principles will
help you sharpen your leadership skills so that you’ll be better equipped
to handle any challenge that comes your way.
1. Clarify your direction
Direction consists of where you want to end up, both personally and professionally.
It provides purpose, energy and hope, along with a criterion for making
decisions. Clear direction, personally and organizationally, provides
the energy needed to overcome obstacles. Unfortunately, the stresses of
work and life cause many people to lose sight of their direction.
To clarify your direction, imagine how you’d like your
work and life to be five to ten years from now. What are you doing? Who
is around you? Where are you? What do you feel proud of? Then do the same
for your business.
2. Step into your incompetence
One of the greatest challenges of leadership is that although a leader
may want others to perceive him as some extraordinary leader who has all
the answers, the reality is that leaders do not have the answers; rather,
they are adept at finding the answers and then moving forward.
Finding the answers and stepping into your incompetence
takes courage. A good way to push yourself to take the leap is to sign
up for projects that will force you to stretch and learn new skills. Ask
others on the project team to hold you accountable for your results. Use
the experience to force yourself to grow.
The same concept holds true for the business itself.
Look at avenues in which the company can expand. Are there risks the business
needs to take? Can you enhance a current service or product? Is there
a business growth issue you’ve been avoiding? Let your direction stretch
your capabilities.
3. Revisit your values
If you were to lose your title, your office and your car, who would you
be? Some people feel empty when the external trappings are gone. They
have engrossed themselves in their work for so long that they have forgotten
what they stand for and what is really important to them.
Values, which can include things like integrity, financial
stability, family, community involvement, meaningful work, innovation
and personal development, play a key role in defining who you are. You
need to clarify your values so you can stay true to yourself when you
face difficult decisions. You must also examine how your behaviors support
your values. After all, it is one thing to say you value honesty; it is
another to take a stand in the midst of a business decision that would
benefit you if you were dishonest. Only when your values and actions are
aligned can your company grow and attain results that matter most.
4. Develop a learning mindset
How do you approach obstacles? Do you see them as burdens and inconveniences
or as opportunities? This question is important because your mindset regarding
challenges plays a big role in your future success.
"Oh no" leaders view everything as
an attack on themselves. They spend their time protecting themselves and
blaming others. "Oh well" leaders take the challenges in stride
and do the needed work, but they overlook the long-term benefits of the
experience. "Oh wow" leaders respond to the event with interest
and learning rather than judgment and blame. They ask "why"
and "how" questions in order to use the event as an opportunity
to better themselves. These leaders are in the habit of asking themselves,
"What can I learn from this experience?" Strive to be an "Oh
wow" leader.
5. Maintain and improve relationships
Every leader is aware of the high costs of losing contact with his or
her customers. But they may ignore some of the key relationships in their
personal lives. Schedule time for friends and family. Then take your relationship-building
skills a step further by encouraging your staff to follow your lead. Encourage
your team to maintain contact with customers, suppliers and partners.
Make yourself accessible to your team to prove that you value relationships
and are there to help.
6. Increase your knowledge/skills
Most importantly, develop your communications, problem-solving and resiliency
skills. Useful training opportunities include how to lead change, how
to delegate tasks and empower employees and how to communicate effectively.
In addition, consider exploring an area of interest like pottery or music.
Encourage ongoing learning in the workplace. As your
company adds or removes operational layers or departments, everyone will
need to know how to change and develop new skills. Some learning only
requires that you give team members the time to work together. Broader
issues may require investing in training for a particular department or
for the entire organization.
7. Take Action
Proactively making decisions and moving forward in spite of uncertainty
requires courage. Clearly identify any issues you may be avoiding, confront
them and then take action to overcome them. If you make a mistake, learn
from it and carry on. Once you take the first step, you begin a learning
cycle for yourself and your business that continues as you and your company
grow.
Organizations do not change until leaders change. And,
you can’t become a better leader if you are unwilling to face your doubts
and weaknesses. When you apply the seven principles of leadership resiliency
to you and your business, you transform your current challenges into the
building blocks for your ongoing success.
If you would like to learn more about this topic, consider
the following AMA seminars:
Author Bio: Dave Jennings, Ph.D., is founder
of Business Acumen, Inc., which offers executive coaching, consulting,
speaking and training. His clients have included Deloitte and Touche,
Panasonic, Hewlett-Packard and Microsoft.
Contact: www.business-acumen.com
or 1-888-992-1212.
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