Mental Disability in the American Workplace: What Are the Duties of the Employer? (Part 1)

by Stephen J. Cabot, Esq. and Michel Lee, Esq.

Since the passage of the Americans with Disabilities Act (ADA) in 1990, designed to protect the mentally and the physically disabled, employers have been confused and even alarmed, over how it affects their ability to deal with mentally impaired employees.

Do employers risk liability for firing employees who function poorly or engage in disturbing, disruptive, possibly even threatening, behavior in the workplace? Before answering, it's important to put the ADA into perspective:

Who Is Mentally Disabled?

The ADA does not define mental disability. EEOC regulations describe mental impairments as “any mental or psychological disorder, such as mental retardation, organic brain syndrome, emotional or mental illness, and learning disabilities.“ However, such conditions must be severe enough to substantially impair one or more of an individual's “major life activities“ to constitute a disability.

How the Courts View Mental Illness

Mental illness and emotional disorders have been dealt with inconsistently by the courts. Some courts have ruled that employees with established diagnoses of recognized psychiatric conditions — major depressive and anxiety disorders, bipolar disorder, schizophrenia, etc. — should be given the benefit of the doubt. These courts leave it to a jury to decide whether a condition is severe enough to be a disability.

Other courts (the majority) require employees to demonstrate that their conditions are:

1. chronic
2. keep them from functioning fully

This split in judicial thinking has left employers with little guidance on how to identify which employees may be protected by the ADA. The best approach to take, accordingly, is to assume that any worker who might reasonably be viewed as mentally disabled is covered by ADA.

Can Employers Fire Mentally Disabled Workers Who Are Disruptive, Violate Work Rules or Fail to Meet Work Standards?

One thing is absolutely clear under the ADA: A worker who is mentally disabled cannot be fired because of prejudice or stereotype-based assumptions about how he may function or what he might do.

For example, an employee with autism cannot be discharged because fellow workers (or even customers) are made uncomfortable by his inappropriate gesticulation or comments. A worker with paranoid-schizophrenia cannot be fired because the employer surmises that any such individual poses a threat to company safety.

An employer will usually be able to mount a solid defense against an ADA claim if an employee has engaged in consequential infractions of important work rules (as opposed to simply breaking protocol) or seriously disrupts the workplace:

  • The ADA does not require work become a nightmare for other employees.
  • Workers who are unable to interact with others (assuming interaction is part of the job), who regularly have hostile outbursts, or who menace others will not be protected, even where such behaviors are uncontrollable manifestations of genuine mental disabilities. In such cases, courts find employees are not qualified to hold their jobs.

What About Employees Who Cannot Meet Work Standards?

This is a trickier issue:

  • If the employee is utterly unable to perform the essential functions of his job or poses a hazard to other workers or third parties, he will be deemed not qualified.
  • If the employee is simply performing below par because of a known disability, the employer will more than likely have a legal obligation to accommodate him.

Click here for Part 2 on Mental Disability in the American Workplace.

Stephen J. Cabot is chairman of the Employment Law & Labor Relations Department of the Philadelphia-based national law firm of Harvey, Pennington, Herting & Renneisen, LTD. He is the author of the bestselling book Everybody Wins! Michel Lee is an associate in the New York office.

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