Executive Matters
October  2003

"Don't be afraid to take a big step when one is indicated. You can't cross a chasm in two small steps." -- David Lloyd George

In This Issue

CHOOSING YOUR OWN SUCCESSOR

COMMUNICATION TIPS FOR PROJECT MANAGERS

IS YOUR CHILD READY TO STAY HOME ALONE?

10 SIMPLE WAYS TO LOWER YOUR COMPUTER SUPPORT BILLS

TAKE THE AMA MEMBER CHALLENGE--YOU COULD WIN A FREE 
SEMINAR!

NEW STUDY SHOWS EMPLOYEE ATTITUDES DIFFER ACROSS
GENERATIONS

UPCOMING AMA CURRENT ISSUES PROGRAMS

LATEST AMA RESEARCH RESULTS: 2003 SURVEY ON HEALTH & 
WELLNESS PROGRAMS

FALL SEMINAR SAVINGS

MEMBERS-ONLY BOOK OF THE MONTH: "THE PORTABLE MENTOR"

 

TAKE AMA'S 2003 LEADERSHIP SURVEY
Leadership is often defined as the ability to influence and inspire others to achieve envisioned results. AMA wants to know what qualities effective leaders have and what challenges they face today. Please take a few minutes to answer the online survey questions. Results will be posted to AMA's Website at www.amanet.org in November.

And be sure to attend...

MEETING THE CHALLENGES OF LEADERSHIP AMA'S 80th ANNIVERSARY FORUM, NEW YORK, NOVEMBER 20-21, 2003 
Join your fellow managers and executives at this in-depth exchange of ideas with top leadership visionaries such as: Richard Boyatzis, Marshall Goldsmith, Howard Guttman and Adrian Slywotzky.

PLUS, you'll learn from the experiences of proven business leaders from AIG, Campbell's Soup, General Motors, QVC, Schlumberger, UPS and others. Don't miss this special opportunity to hear cutting-edge leadership ideas and how they're being applied in today's top organizations.

Special Member Fee: $1295 (includes two continental breakfasts, two luncheons, first night networking reception and refreshment breaks.) For a complete list of speakers, an agenda, and to register, call 1-800-262-9699.

red dot CHOOSING YOUR OWN SUCCESSOR
"One of the most prudent management and leadership moves you can make is to develop your own replacement," writes Yvonne La Rose, a California-based consultant and author. Whether your plan is to move up or move on, there are many benefits to grooming in-house executives for succession:

  • Recouping in-house training efforts
  • Saving on recruiting costs
  • Mentoring for multiple payoffs
  • Choosing someone with hands-on crisis management experience
  • Maintaining management continuity

red dot COMMUNICATION TIPS FOR PROJECT MANAGERS
In the world of project management, the degree of success is
directly linked to the level of cooperation between team
members, managers, departments and outside consultants. From "The Little Black Book of Project Management" (AMACOM 2002), here are the secrets to ensuring that the lines of
communication between stake-holders remain open. For example, when working with an outside consultant:

  • Design your schedule so that the consultant is given a
    deadline earlier than your actual deadline.
  • Be prepared to complete the work without the consultant.
  • Accept consultant delays as being beyond your control.

red dot IS YOUR CHILD READY TO STAY HOME ALONE?
It's a dilemma all working parents must face sooner or
later--deciding when to move beyond the babysitter or after-
school program and allow little Jennifer or Julio to stay
home alone. From the experts, here are the questions to ask
to determine your child's readiness for self-care, the
information every child should know and some suggested rules
he or she should follow when home alone.

Your child may be ready for self-care if you answer "yes" to
these questions:

  • Has he/she handled brief periods of being left alone well?
  • Can he manage simple tasks like fixing a snack and taking phone messages?
  • Can he solve small problems by himself?
  • Does he know when and how to seek outside help?

red dot 10 SIMPLE WAYS TO LOWER YOUR COMPUTER SUPPORT BILLS
The author of "What Your Computer Consultant Doesn't Want You to Know" shares his tips for avoiding over-dependence on
high-priced IT consultants. Rule #1: "When in doubt, reboot." Exit out of whatever files and programs you're working on, then shut down and restart your computer. You may not have to call for help at all. Your second line of defense is to protect against viruses. Make sure every PC, notebook and server in your office is licensed for antivirus software, that the software is properly installed and gets refreshed at least once every two-to-four weeks. Plus, learn how to use your backup/restore software and tape drive before an emergency arises.

red dot TAKE THE AMA MEMBER CHALLENGE -- YOU COULD WIN A FREE SEMINAR!
Congratulations to our September FREE seminar winner,
Paulette Roland of University Park, IL. Ms. Roland answered
all of the AMA First Anniversary Member Challenge questions
(based on current business events) correctly and was then
chosen at random from the total number of respondents who
answered all of the questions correctly. Why not take the
October Challenge? Simply answer the questions and complete
the entry form.

red dot NEW STUDY SHOWS EMPLOYEE ATTITUDES DIFFER ACROSS GENERATIONS
According to a new survey of nearly 28,000 employees at 13
companies: 

  • The youngest employees, known as "Nexters," (those under 25), are the most optimistic about company leadership and career development, but are less engaged with their organizations.
  • The Gen X'ers (25-44 years old) are the least satisfied and most pessimistic about their corporate futures.
  • The Baby Boomers (aged 45-54) and Veterans (over 55) feel they lack job authority and are concerned with "big picture" issues.

Surprisingly, the survey upends the theory that older workers
want more stability--Nexters are the most disgruntled about
the constantly shifting objectives of their companies. Late
Gen X'ers (35-44 years old) are least satisfied with their
companies overall and are most worried about employment
security. And unlike Nexters, who are more conformist, Gen
X'ers are more independent and creative.

red dot UPCOMING AMA CURRENT ISSUES PROGRAMS
* CONSUMER-DRIVEN HEALTH PLANS: RIGHT FOR YOUR COMPANY? A recent AMA study showed that nearly 60% of senior human resource executives have limited knowledge of such plans. Come get your questions answered on how Consumer-Driven Health Plans may help your organization. AMA and The Principal Financial Group are presenting a series of Current Issues Breakfast Briefings in Atlanta, Chicago, NY, San
Francisco and Washington, DC in late October and early
November. For more information, call 1-800-262-9699.


* GETTING TO THE CORNER OFFICE: HOW WOMEN CAN COMPETE
Because of the tremendous success of the half-day forum held
this past July in NYC, we've scheduled additional sessions in
Washington, DC and Atlanta in October. Register now to hear
the latest research on women and competition and participate
in interactive exercises that will help you explore your
competitive style and achieve your goals. For more information, call 1-800-262-9699.

red dot LATEST AMA RESEARCH RESULTS: 2003 SURVEY ON HEALTH & WELLNESS PROGRAMS
Do corporations have a responsibility to promote wellness
among employees? Do health education programs help increase
productivity or lower health care costs? Find out how your
colleagues responded to AMA's 2003 Survey on Health &
Wellness Programs.

DOUBLE HEADER SAVINGS ON ANY AMA SEMINAR
Register and attend any AMA seminar between now and October 31, 2003 and SAVE $80 on your seminar. PLUS: Receive a set of AMA's five Business Books, free.

red dot MORE FALL SEMINAR SAVINGS
* Save Up to 50% on Selected AMA Seminars  Attend selected sessions of some of AMA's most popular seminars at big savings of $500 or more this fall. Click here to review the list, then call 1-800-262-9699 to register. But hurry. Space is limited and seats fill up fast.

* "Three for" is Better Than Ever...
And is now extended to every one of AMA's 160-plus one-to
four-day seminars. Save your organization up to $1,500! Send 
us advance payment of $4,500 and we'll send you three
registration coupons. Each coupon is good for attendance at
any AMA seminar in the United States that's from one-to 
four-days long, scheduled through December 31, 2003. Use all
three coupons yourself, or share them with your colleagues.
Call 1-800-262-9699 for details.

red dot MEMBERS-ONLY BOOK OF THE MONTH: "THE PORTABLE MENTOR - Your Anywhere, Anytime Career Coach and Problem Solver," by Cy Charney (AMACOM 2003). In an ideal world, every business professional would have a savvy, experienced, caring mentor to encourage him or her along the often bumpy road to success. That's where "The Portable Mentor" comes in--it's an A-Z resource that provides easily accessible solutions to hundreds of workplace problems, from Absenteeism through Working at Home.
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EXECUTIVE MATTERS is a monthly newsletter created exclusively for Executive Members of the American Management Association, 1601 Broadway, New York, New York 10019. Editor: Florence Stone

Copyright 2002: American Management Association. Material in this issue may be quoted free of charge provided the following reference is given: 'Source: American Management Association,' http://www.amanet.org, 800-262-9699.

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