Executive Matters
July 2003

"They always say time changes things, but you actually have to change them yourself." -- Andy Warhol (1928-1987)


TAKE AMA'S 2003 SURVEY ON CORPORATE GOVERNANCE

Have the recent accounting and ethics scandals changed Corporate America? Since the passage of the Sarbanes-Oxley Act of 2002, many U.S. corporations have made changes to their accounting and financial reporting practices and revised their ethics codes. While SOX primarily concerns publicly traded companies, privately owned firms could soon feel the effects. This survey examines the steps companies have taken, if any, in the corporate governance arena in the past 12 months.


In This Issue

ENTREPRENEURIAL SPOTLIGHT: CAROLYN GABLE INTERVIEW

SELF-ASSESSMENT: HOW CHANGE-ADEPT ARE YOU?

AMA OFFERS SMALL BUSINESS WORKSHOPS, JULY 28-31

NEW STUDY FINDS WOMEN NEED MORE EXPERIENCE IN THE "BUSINESS OF BUSINESS"

TAKE THIS MONTH'S AMA MEMBER CHALLENGE

BOOK OF THE MONTH--"E-MAIL RULES"

HOW TO BE YOUR OWN BEST MOTIVATOR

WHEN IT COMES TO TOKYO, MOST EXECS SAY,"OH, NO!"

LEARN ABOUT INTERNATIONAL BUSINESS

RED HOT SUMMER SAVINGS ON SEMINARS

 

red dot ENTREPRENEURIAL SPOTLIGHT: CAROLYN GABLE
...president and CEO, New Age Transportation, Distribution & Warehousing, Inc. Even though this dynamic single mother of seven now runs her own multi-million-dollar corporation, she maintains, "Everything I learned, I learned as a waitress." Read Part I of our exclusive interview with Ms. Gable to find out what waitressing and running a business have in common. Here's an excerpt:

"Once, while I was working at the Hyatt's revolving restaurant, a customer told me that he was just dying for a baked potato. Well, that restaurant had a limited menu and we didn't serve baked potatoes. So I got in the elevator and ran downstairs to the restaurant there and got him his baked potato. It was just natural for me. I didn't give it a second thought.

"Now in my own business, I use that same kind of natural caring and I still see the outcome of it. We care about employees and we care about customers. You know the book, "Everything I Learned I Learned in Kindergarten?" Well, everything I learned, I learned as a waitress."

red dot SELF-ASSESSMENT: HOW CHANGE-ADEPT ARE YOU?
Dr. Carol Kinsey Goman has uncovered six factors that determine how well an individual copes with change. Her true/false self-assessment is a tool that can help you recognize your current strengths and develop strategies for overcoming potential weaknesses.

red dot AMA OFFERS SMALL BUSINESS WORKSHOPS, JULY 28-31
AMA has created a Small Business Workshop Week consisting of five half-day programs specially designed for small business managers and employees.

  • Basics of Business Finance
  • Marketing Fundamentals
  • Professional Selling Skills
  • Strategic Planning
  • Winning Business Plans
Each workshop will be led by an experienced AMA faculty member and will be held at AMA's Executive Conference Center in New York City. AMA members pay only $175 per workshop. For complete workshop descriptions, schedules, faculty bios and information on three terrific bonuses.

red dot NEW STUDY FINDS WOMEN NEED MORE EXPERIENCE IN THE "BUSINESS OF BUSINESS" BEFORE THEY CAN CLAIM TOP LEADERSHIP ROLES
Catalyst's new study "Women in U.S. Corporate Leadership: 2003" finds that women are not getting the key business experiences that will allow them to claim the top positions. According to the study, women in both 2003 and 1996 cite the same barriers to advancement to senior leadership levels:

  • Lack of general management or line experience, especially the lack of profit and loss experience
  • Exclusion from informal networks
  • Stereotyping and preconceptions of women's roles and abilities
To help women advance, senior leaders need to:
  • Act as role models
  • Demonstrate continuous commitment to inclusion by action
  • Give women high-visibility, high-impact career opportunities and support them in those assignments

red dot TAKE THIS MONTH'S AMA MEMBER CHALLENGE---YOU MAY WIN A FREE AMA SEMINAR!
Congratulations to our June FREE seminar winner, Sam Badalucco of Hanceville, AL. Mr. Badalucco answered all five AMA Member Challenge questions (based on current business events) correctly and was then chosen at random from the pool of respondents who answered all of the questions correctly. Why not take the July Challenge? Simply answer all five questions and complete the entry form. You could be a winner!

red dot BOOK OF THE MONTH
"E-Mail Rules, A Business Guide to Managing Policies, Security and Legal Issues for E-mail and Digital Communication," by Nancy Flynn and Randolph Kahn, Esq. (AMACOM, 2003). E-mail is a powerful tool that we too often take for granted. Here are a few "netiquette guidelines" from "E-Mail Rules":

  • Beware of hidden readers. If confidentiality is an issue, don't use unsecured e-mail.
  • Write as though Mom were reading your words. Never write anything you wouldn't say aloud or on paper.
  • Keep the organization's harassment and discrimination policies in mind---they also apply to e-mails.
  • Don't use e-mail to let off steam. Once you hit "send," your remorse will be too late.

red dot HOW TO BE YOUR OWN BEST MOTIVATOR
Here are tips on how to re-charge your batteries and become reinvigorated about your job from Donna Deeprose's new book, "Smart Things to Know About Motivation":

  • Reward yourself when you've done what you know is a good job by going out to a special dinner. Take a friend along.
  • When you need to be reminded of how important your work is, sit down and make a list of all the people who depend upon you and all the worthwhile outcomes to which you have contributed.
  • When you feel your job is going nowhere, volunteer for a project that's quite different from your routine or take a course in something entirely new.

    Click here to read our exclusive interview with Donna Deeprose.

red dot WHEN IT COMES TO TOKYO, MOST EXECS SAY, "OH NO!"
47% of executives surveyed chose Tokyo as the place where they'd least want to work, according to a recent survey. Christian & Timbers queried 212 executives from leading companies from April 24 to May 1, 2003. The survey looked at top financial markets in the world, but excluded Hong Kong and Beijing due to the SARS outbreak. How did the execs rate other cities?

red dot LEARN ABOUT INTERNATIONAL BUSINESS
AMA is sponsoring two Current Issues Forums this fall on doing business in potential-rich countries overseas. The first program, on China, takes place on October 3 in Washington D.C. The second, on Latin America, will be held in Atlanta on December 5.

In addition, AMA recommends the International Trade Day, sponsored by the Stamford, Connecticut, Chamber of Commerce, on September 25. Go to www.stamfordchamber.com for details and to register.

red dot RED HOT SUMMER SAVINGS ON SEMINARS
-- Special for Presidents and CEOs --
Members save $500 on the award-winning AMA's COURSE FOR PRESIDENTS, a week of learning, networking and idea sharing with leaders from around the world. It's not too late to join other CEOs, presidents and board members at the September 15-19 session in Menlo Park, California or the October 27-31 session at Hilton Head Island.

-- Last Minute Seats --
Save up to 50% on selected sessions of some of AMA's most popular seminars this summer. Savings of up to $1,000 or more. Review the list of sessions at http://www.amanet.org/membership/seminars.htm and then call 1-800-262-9699 to register. But hurry. Space is limited and seats fill up fast.

-- "Three for" Is Better Than Ever --
Now, AMA's "Three for" offer is better than ever--extended to every one of AMA's 160-plus one- to four-day seminars. By taking advantage of this offer, you can save your organization up to $1,500!

Here's how it works--you send us advance payment of $4,500 and we send you three registration coupons. Each coupon is good for attendance at any AMA seminar in the United States that's from one to four days long. Use all three coupons yourself, or share them with your colleagues. Coupons may be redeemed for sessions scheduled through December 31, 2003. Call 1-800-262-9699 for more information. This offer cannot be combined with other discounts and promotions. Restrictions may apply.

-- Bring a Friend --
Register for any AMA seminar that meets between now and December 31, 2003 and bring a friend or colleague to that session for 25% off the applicable member or non-member price. Savings range from $300 to $1000 and more. Call 1-800-262-9699 for full details.

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