ENTREPRENEURIAL SPOTLIGHT: CAROLYN GABLE
CEO, New Age Transportation, Distribution & Warehousing,
Inc. Even though this dynamic single mother of seven now
runs her own multi-million-dollar corporation, she
maintains, "Everything I learned, I learned as a waitress."
Read Part I of our exclusive interview with Ms. Gable to
find out what waitressing and running a business have in
common. Here's an excerpt:
"Once, while I was working at the Hyatt's revolving
restaurant, a customer told me that he was just dying for a
baked potato. Well, that restaurant had a limited menu and
we didn't serve baked potatoes. So I got in the elevator
and ran downstairs to the restaurant there and got him his
baked potato. It was just natural for me. I didn't give
it a second thought.
"Now in my own business, I use that
same kind of natural caring and I still
see the outcome of it. We care about
employees and we care about customers.
You know the book, "Everything I Learned
I Learned in Kindergarten?" Well, everything
I learned, I learned as a waitress."
SELF-ASSESSMENT: HOW CHANGE-ADEPT ARE YOU?
Dr. Carol Kinsey Goman has uncovered
six factors that determine how well
an individual copes with change. Her
true/false self-assessment is a tool
that can help you recognize your current
strengths and develop strategies for
overcoming potential weaknesses.
AMA OFFERS SMALL BUSINESS WORKSHOPS, JULY 28-31
AMA has created a Small Business Workshop Week consisting
of five half-day programs specially designed for small
business managers and employees.
Each workshop will be led by an experienced AMA faculty
member and will be held at AMA's Executive Conference
Center in New York City. AMA members pay only $175 per
workshop. For complete workshop descriptions, schedules,
faculty bios and information on three terrific bonuses.
- Basics of Business Finance
- Marketing Fundamentals
- Professional Selling Skills
- Strategic Planning
- Winning Business Plans
NEW STUDY FINDS WOMEN NEED MORE EXPERIENCE IN THE "BUSINESS OF BUSINESS" BEFORE THEY CAN CLAIM TOP LEADERSHIP ROLES
Catalyst's new study "Women in U.S. Corporate Leadership:
2003" finds that women are not getting the key business
experiences that will allow them to claim the top
positions. According to the study, women in both 2003 and
1996 cite the same barriers to advancement to senior
To help women advance, senior leaders need to:
- Lack of general management or line experience, especially the lack of profit and loss experience
- Exclusion from informal networks
- Stereotyping and preconceptions of women's roles and abilities
- Act as role models
- Demonstrate continuous commitment to inclusion by action
- Give women high-visibility, high-impact career opportunities and support them in those assignments
TAKE THIS MONTH'S AMA MEMBER CHALLENGE---YOU MAY WIN A FREE AMA SEMINAR!
Congratulations to our June FREE seminar winner, Sam
Badalucco of Hanceville, AL. Mr. Badalucco answered all
five AMA Member Challenge questions (based on current
business events) correctly and was then chosen at random
from the pool of respondents who answered all of the
questions correctly. Why not take the July Challenge?
Simply answer all five questions and complete the entry
form. You could be a winner!
BOOK OF THE MONTH
"E-Mail Rules, A Business Guide to Managing Policies,
Security and Legal Issues for E-mail and Digital
Communication," by Nancy Flynn and Randolph Kahn, Esq.
E-mail is a powerful tool that we too often take for
granted. Here are a few "netiquette guidelines" from
- Beware of hidden readers. If confidentiality
is an issue, don't use unsecured e-mail.
- Write as though Mom were reading
your words. Never write anything you
wouldn't say aloud or on paper.
- Keep the organization's harassment
and discrimination policies in mind---they
also apply to e-mails.
- Don't use e-mail to let off steam.
Once you hit "send," your remorse
will be too late.
HOW TO BE YOUR OWN BEST MOTIVATOR
Here are tips on how to re-charge your batteries and become
reinvigorated about your job from Donna Deeprose's new
book, "Smart Things to Know About Motivation":
- Reward yourself when you've done what you know is a good job by going out to a special dinner. Take a friend along.
- When you need to be reminded of how important your work is, sit down and make a list of all the people who depend upon you and all the worthwhile outcomes to which you have contributed.
- When you feel your job is going nowhere, volunteer for a project that's quite different from your routine or take a course in something entirely new.
Click here to read our exclusive interview
with Donna Deeprose.
WHEN IT COMES TO TOKYO, MOST EXECS SAY, "OH NO!"
47% of executives surveyed chose Tokyo as the place where
they'd least want to work, according to a recent survey.
Christian & Timbers queried 212 executives from leading
companies from April 24 to May 1, 2003. The survey looked
at top financial markets in the world, but excluded Hong
Kong and Beijing due to the SARS outbreak. How did the
execs rate other cities?
LEARN ABOUT INTERNATIONAL BUSINESS
AMA is sponsoring two Current Issues Forums this fall on
doing business in potential-rich countries overseas. The
first program, on China, takes place on October 3 in
Washington D.C. The second, on Latin America, will be held
in Atlanta on December 5.
In addition, AMA recommends the International Trade Day,
sponsored by the Stamford, Connecticut, Chamber of
Commerce, on September 25. Go to www.stamfordchamber.com for details and to register.
RED HOT SUMMER SAVINGS ON SEMINARS
-- Special for Presidents and CEOs --
Members save $500 on the award-winning AMA's COURSE FOR
PRESIDENTS, a week of learning, networking and idea sharing
with leaders from around the world. It's not too late to
join other CEOs, presidents and board members at the
September 15-19 session in Menlo Park, California or the
October 27-31 session at Hilton Head Island.
-- Last Minute Seats --
Save up to 50% on selected sessions of some of AMA's most
popular seminars this summer. Savings of up to $1,000 or
more. Review the list of sessions at http://www.amanet.org/membership/seminars.htm and then call
1-800-262-9699 to register. But hurry. Space is limited and
seats fill up fast.
-- "Three for" Is Better Than Ever --
Now, AMA's "Three for" offer is better than ever--extended
to every one of AMA's 160-plus one- to four-day seminars.
By taking advantage of this offer, you can save your
organization up to $1,500!
Here's how it works--you send us advance payment of $4,500
and we send you three registration coupons. Each coupon is
good for attendance at any AMA seminar in the United States
that's from one to four days long. Use all three coupons
yourself, or share them with your colleagues. Coupons may
be redeemed for sessions scheduled through December 31,
2003. Call 1-800-262-9699 for more information. This offer
cannot be combined with other discounts and promotions.
Restrictions may apply.
-- Bring a Friend --
Register for any AMA seminar that meets between now and
December 31, 2003 and bring a friend or colleague to that
session for 25% off the applicable member or non-member
price. Savings range from $300 to $1000 and more.
Call 1-800-262-9699 for full details.